Use one of your Login Verification codes to sign in to your account.If you’re logging in on a mobile device, open EA Help and tap the menu button (it looks like three lines) at the top right. If it’s been a while since you played an EA game, try logging into your EA Account from your computer or mobile device. I can’t log in to my EA Account from PlayStation®, Xbox, or Switch If you decide to unlink your persona from one account to link it to another, you’ll lose your game progress.Ĭheck out these troubleshooting tips for common questions about account linking: You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as your EA Account has never had the same account type linked to it before.Īll your EA game progress is linked to your EA Account, not your platform account. If you made your EA Account using the same email address you use for your platform-specific account, load any EA game on your Xbox, PlayStation®, or Switch, and your accounts should automatically connect. Sub-accounts that share Xbox Live Gold or PlayStation®Plus won’t be able to connect to EA Accounts to play online. We suggest choosing your preferred accounts when you link them together. If you already have multiple platform accounts linked to an EA Account, they’ll stay linked, but you won’t be able to add more. If you try to link additional accounts, you’ll get a message that says Linked accounts found. Instead, you’ll need to create a new EA Account to link to your additional platform accounts. This means that you can’t link an EA Account to two PlayStation™Network IDs, for example. Did you upgrade? If you’re using the same PlayStation™Network ID or gamertag, make sure you use the same EA Account you used before, too.Ĭan I link multiple platform account IDs?Īn EA Account can only have one of each platform account linked at a time. ![]()
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